For the purposes of the General Data Protection Regulation (GDPR), any other data protection legislation applicable to the EU members, or other provisions regarding data protection, the controller is:
Name and Address of the Data Protection Controller
Symington Family Estates Vinhos SA
Travessa Barão de Forrester, n.º 86
4431-901 Vila Nova de Gaia
E-mail: [email protected]
How we collect your data
Your personal data will be gathered and processed in the following cases:
If you subscribe to a newsletter;
If you fill in your personal data on a contact form on a Symington Family Estates website;
If you book a visit to Symington Family Estates lodges.
How the personal data will be used
Your personal data will be gathered and processed so that you might receive a newsletter or commercial information.
With whom the data can be shared with
The data submitted when booking a visit to Dow’s Visitor Centre, Graham’s 1890 Lodge, or Cockburn’s Lodge, will be shared with those businesses belonging to Symington Family Estates Vinhos SA, that are responsible for offering these services.
What personal data may be collected
Telephone/ Mobile number
Date of birth
Cookies are files with small amount of data, sent by websites that users visit and that then are saved onto their computers. This information enhances website efficiency and facilitates user access to information that they search for and eliminates the need to repeatedly enter the same information. Cookies are not used to gather personal information, only to identify the computer being used.
All the information collected for this site is used to improve service and enhance the user experience. All legal provisions regarding data protection will be complied with.
How we keep your personal data safe
We use a wide range of security mechanisms, including encryption and authentication measures, to help protect and safeguard the security, integrity and availability of your personal data.
The company responsible for storing and safeguarding your data is Memória Visual - Produções Digitais Lda.
For how long we keep your personal data
Customer/visitor data will be safeguarded until the person in question requests its removal, through [email protected]
How can you change or withdraw your consent
You may at any moment change or withdraw your consent.
Feel free to contact us at [email protected] in the event you want to withdraw your consent.
Data subject rights
If you have any question about how we use your personal data you can contact the Data Protection Controller.
Subject to certain conditions, you have the right to request us to:
provide any additional information about how we use your personal data;
issue a copy of your personal data entrusted to us;
amend/change any data that we hold;
erase any personal data whose use is no longer legitimate;
limit the use of your personal data until your complaint is investigated.
The exercise of your rights is subject to certain exceptions intended to safeguard the public interest (namely in the prevention or detection of crimes) or our interest (such as maintaining professional confidentiality).
If you decide to exercise any of these rights, we will analyse the request and we expect to be able to respond within 30 (thirty days).